Sales
The customer is always right... and even when they’re not, we try to meet them halfway!
We want our customers to be happy and enthusiastic not only about our products, but also about the people who made them, the people who explained and sold them, and the people who shipped them!
That is why we take the very best care possible, every step of the way, because we’re proud to bring all our love, positive energy and fragrances into your home
In this department
valeria
Our young sales manager faces any challenge sportingly and with a smile - well, she’s a volleyball player after all! Her motto? There are no problems, only opportunities!
Favourite product and why: my favourite product is the Moringa and Linen Leave-in Conditioner. I’ve tried many no-rinse conditioners, but they’ve often left my hair greasy. This conditioner leaves my locks shiny, soft and above all fragrant: what more could you ask for? It’s also perfect for adjusting and keeping my hair tidy all day and even longer.
anna
A real workaholic who loves her job - which is perfect for her, because she never gets tired of talking!
Favourite product and why: there are actually many products I like (Mint Hand Cream, shampoo, conditioner, Biocao, soaps etc.), but I would say my 'must-have' is the Burdock and Marigold Intimate Cleanser: gentle and fresh, with natural ingredients, for proper intimate hygiene. Before I discovered it, I used to buy very expensive products in pharmacies, which were not remotely comparable, even just for the INCI ingredient list. I told all my friends and relatives about it immediately, and they were obviously just as enthusiastic as me.
maria vittoria
Thoughtful, kind and helpful, Mari is the colleague everyone would like to share their office with. She never loses her cool, tackling even the toughest days with a smile!
Favourite product and why: Mirtilla Mousse. I've always loved it but now that the bottle is in sea plastic, for me it's perfect in every way!
gerardo
Gerry has brought plenty of smiles and positivity to the sales office, as well as shifting the gender balance a little: the only man on the team, he immediately proved super-helpful and always on the lookout for creative solutions! His passions? He loves to travel and do some carpentry with recycled wood, right in line with the spirit of La Saponaria!
Favourite product and why: CBD Aftershave Fluid. It’s so refreshing and quickly absorbed: I use it all the time, and I feel the difference with every shave!
erika
What would we do without Erika, who always comes in smiling and singing, lightening up even the busiest of days! Her good humour is contagious, so our fragrant parcels and customers are happier too!
Favourite product and why: Marigold Ointment, because it has a sweet scent and it’s a real treat, especially in winter!
Elisa
Elisa is the smiling face of our factory outlet, and she’s also the right person to suggest the best products for everyone! The skin of the face and body, or even the hardest-to-handle hair, have no secrets for her.
Favourite product and why: Coconut Oil with Tiaré Flowers! I love the fact that you can use one product to take care of your whole body, from the tip of your hair down! Plus, it smells fantastic!
silvia
Silvia is the latest addition to our office, but she has already won everyone over with her charm, kindness and smile. She’s already really efficient at completing orders and helping customers.
Favourite product and why: Curl Reviving Cream! It’s great for my wavy hair, which looks much better since I started using it!